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  • Aleksandar Petkovic

    Bill, thanks for you feedback! The time we display next to the incident is the Scheduled Time. We also display the promised eta countdown until the job reaches the "Arrived" status. I've attached an example below:

    We've also done quite a bit of work on the backend to enable actual driver ETAs based on their location if you are using our DA for Drivers app or an officially supported third party gps provider like TomTom. We'll be adding those features to the beta at some point as well.

    As for displaying the actual arrive time and finished time, we have an enhancement coming to the job details screen which will give you exactly what you are looking for.

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