TowMagic: How To Timestamp A Call On Mobile Application

This article will explain how to start and finish jobs on TowMagic mobile

Time stamping job assignments will keep your motor club ratings high, as well as provide you with greater audit tracking for call status, eta, and accountability. 

Important Note:  For timestamps with location, motor club reporting accuracy, and proper job status, each driver must have their own login for TowMagic4.  If you need information on adding additional users click here. 

An accepted job needs to be assigned to a driver.  If dispatching from mobile, choose the Check Mark icon.

Select the driver on the next screen and they will get an alert on their phone.

Once the driver is dispatched the job they will tap the Play icon.  The job will have a new timestamp showing it's In Progress.

When the driver finishes the call they will tap the Finished Job icon.